Supercheap Auto Burpengary is a popular automotive retail store located in Burpengary, Australia. The store offers a wide range of automotive products including car parts, tools, oils, and accessories. With a team of knowledgeable and friendly staff, Supercheap Auto Burpengary provides excellent customer service and quality products at affordable prices. The store also offers parking facilities and is easily accessible by public transport. Customers can write honest and authentic reviews about their shopping experiences at the store, which are processed automatically to detect inappropriate content. Supercheap Auto Burpengary is committed to complying with Google policies and legal obligations to ensure a trustworthy shopping experience for all its customers.
Reviews
Normally they’re good but I had the rudest employee today. The old short woman with shoulder length grey hair told me they don’t do diagnostics because “we are not mechanics” when I asked if they could have a look at my brake rotors and let me know if they look ok. So then I asked if she could help me find the right brake pads and she started huffing and said “we don’t have parts for Volkswagens”. I asked if she was serious about not having parts for an entire brand of car and apparently so. I got told to go see a mechanic for an issue which does not need one. I’m just appalled at how someone can be so snarky and so rude at 8:30 in the morning and offer absolutely zero help. Went straight over to my usual super cheap and not only did they come out and have a look at the rotors, they advised me, found the parts and gave me tips to replace the brake pads myself - the usual super cheap experience. That woman needs to retire if she can’t hold a good mood and do her job properly. I rather drive further to a better super cheap than receive this kind of attitude.
You can purchase car parts at great prices here. The product quality is excellent, and their wide selection ensures you won't forget anything. Additionally, the service in Kasama is outstanding, making your shopping experience pleasant and satisfying.
Rashelle is the best! I had a lot of questions on the phone about my friends car key batteries. Rashelle was super helpful and easy to talk to. She answered my questions, and when I came in the store, she served me straight away. I recommend this store based on this experience! Thanks again.
Selected some seat covers with 25% off price, when I went to checkout they wouldn't honor price as they said the sticker was for last sale, I walked out
Had a new battery supplied and fitted by a very amicable young man without any problems at all.
Really good. Had an issue with a prior purchase and they were able to assist me under warranty. 👍 …
Was very impressed with service. Asked a staff member for help. He was not only helpful but he was also quite passionate about the products. Very rare these days to get great customer service.
Keep up the great work.
11/03/23
Went back again to this store. Can not say enough good things about the staff at this store. Came out to my car in the rain to fit wiper blades. Always very knowledgeable, helpful, enthusiastic. Just amazing. Other stores need to learn from these guys.
I speak to “Maddy” about a return and she was so rude the way she speaks and she just doesn’t listen first on what really happens.
Location
163-165 Station Rd, Burpengary QLD 4505, Australia
Hours
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Monday
08:30 AM - 05:30 PM
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Tuesday
08:30 AM - 05:30 PM
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Wednesday
08:30 AM - 07:00 PM
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Thursday
08:30 AM - 05:30 PM
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Friday
08:30 AM - 05:30 PM
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Saturday
08:30 AM - 05:00 PM
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Sunday
09:00 AM - 05:00 PM
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